Contact Us
Contact Us
Fashion is not only about what you wear, but also begins with every sincere connection. Whether you are seeking styling advice, looking for cooperation opportunities, or want to share your outfit experience — we are here, eagerly awaiting your message.
Clothing is not merely about covering and adorning; it is also a way of self-expression.
Fashion is not only about what you wear; it begins with every sincere connection.
Style is about exploration, expression, and a gentle connection. Whether you are a newcomer discovering your personal style, a seasoned fashion enthusiast, or a potential partner seeking collaboration — we all hope that together, we can walk closer on this journey.
📧 Email Us
For order inquiries, product questions, or general support:
support@omotema.com
📞 Service Tel
Customer Service (Telephone/SMS)
+1 510 751 0182
⏰ Response Time
Messages during other times = Already in the queue. Wake up and see them, then reply.
Monday–Friday 9:00 AM–6:00 PM (EST)
📦 Physical Distribution
From our warehouse to your doorstep. Once your package is handled by us, each garment will be carefully folded and packed before it departs, until it reaches your front door.
We're Here to Help
Regarding Orders and Logistics
From placing the order to receiving it, every step is reassuringly transparent. Check the order status, modify the delivery information, and track the logistics route. It's simple and easy to operate.
Regarding the Product and Sizing
Choosing the right piece is just the beginning; understanding how it fits and flatters your style is even more crucial. Size chart guidance, fabric details, care instructions, and styling suggestions for every body type.
Return and Refund / After-Sales Service
Don't like it, not the right fit, or received a defective item? We'll take full responsibility. 7-day no-reason return and exchange. For quality issues, we offer a swift resolution: handle it quickly upon providing the proof.
Regarding Assistance and Support
Have questions? We have the answers ready for you here. Find common questions, an entry for satisfaction evaluation, and channels for providing feedback on opinions and suggestions.
Brand Commitment and Service Guarantee
What you choose is not just a garment, but also a sense of confidence. Professional consultation: our style advisors offer free outfit and sizing advice. Provide attentive service. Ensure that the information is clear, transparent and easy to understand.
Company:Hong Kong Fudatong Cross-border
Commerce Co., Limited
Address:Room D07,8/F, Block 2,Kai Tak
Factory Building,
99 King Fuk Street, San Po Kong, Kowloon,
Hong Kong